Privacy

Privacy Policy

Effective date: September 1, 2026

This policy explains how JAGUI handles personal information received through this website, its enquiry form, listed contact channels and consent-based marketing measurement.

1. Controller and contact

The controller for personal information covered by this policy is Guangzhou Jiagui Technology Co., Ltd., Room 610, Jiangrun Building, Nancun Town, Panyu District, Guangzhou City, Guangdong Province, China. For privacy requests, email vience@jaguirobotics.com.

2. Information we may receive

When you use the enquiry form or contact us by email or phone, we may receive the information you choose to provide, such as your name, business contact details, company, role, country, equipment interest, project requirements and message. Our hosting provider may also process limited technical logs needed to operate and secure this website.

3. How we use information

We use information to respond to enquiries, discuss equipment and project requirements, maintain business communications, protect the website and comply with applicable legal obligations. We do not sell personal information. If you allow marketing measurement, we use Google Analytics and Meta Pixel to measure website visits and whether advertising leads to successful enquiry submissions. These tools are not configured to send the content of the enquiry form, including name, company, email address, phone number or message.

4. Marketing measurement and choices

Google Analytics and Meta Pixel are optional marketing technologies. They are loaded only after you select “Allow marketing measurement” in the notice shown on this website. When enabled, Google and Meta may receive website event data, such as pages viewed, the time of an interaction and technical information made available by your browser or device. You can change your choice at any time through the “Privacy choices” control in the site footer. Selecting “Use essential only” prevents new non-essential measurement from loading.

5. Legal basis and sharing

Where applicable law requires a legal basis, we process information to take steps requested before entering a business relationship, for our legitimate interests in responding to professional enquiries and operating a secure website, or with consent where required. Marketing measurement is based on your consent where required. When you allow it, Google and Meta may process the relevant analytics and Pixel event data under their own terms and privacy practices. We may also use service providers that help host, maintain or secure the website, subject to appropriate contractual or legal safeguards.

6. Retention and international transfers

We retain enquiry and business-contact information only for as long as reasonably necessary for the purpose for which it was collected, ongoing communications, recordkeeping and legal obligations. Information may be processed in China and in locations where our service providers operate, subject to safeguards required by applicable law.

7. Your choices and rights

Depending on your location and applicable law, you may have rights to request access to, correction, deletion, restriction of, objection to, or portability of your personal information. To submit a request, contact us using the email above. We may ask for information needed to verify the request. If you are in California, applicable law may provide additional rights concerning personal information.

8. Cookies and updates

This website uses essential technical processing through the hosting environment. It uses Google Analytics and Meta Pixel only when you allow marketing measurement. We may update this policy when the website, services or legal requirements change; the effective date above will be updated accordingly.

9. Contact

Questions about this policy can be sent to vience@jaguirobotics.com.